Privacy Policy

This Privacy Policy explains how GradAdd collects, uses, stores, and shares information when you use the platform. Do not submit information you are not authorized to provide.

Information we collect

We may collect account information, profile details, research interests, openings, application records, uploaded documents, messages, interview and decision workflow data, usage logs, device information, support requests, and information generated by platform features such as CV extraction or fit summaries.

How we use information

We may use information to operate, secure, personalize, troubleshoot, analyze, and improve GradAdd; provide screening support and workflow features; communicate with users; prevent abuse; comply with legal obligations; develop new features; and support marketing, business development, product research, and service improvement where permitted by law.

Sharing

We may share information with service providers that help operate the platform, with professors or students as needed for application workflows, with administrators for moderation and support, with legal or security parties when necessary, and in connection with a business transaction such as financing, merger, acquisition, or transfer of assets.

Marketing and communications

We may use contact information and usage information to send product updates, service notices, onboarding messages, research recruitment information, surveys, and marketing communications, subject to applicable consent and opt-out requirements.

Retention and choices

We retain information for as long as needed to provide the service, maintain records, resolve disputes, improve the product, and meet legal or business needs. You may contact us through the Help Center to request access, correction, or deletion, subject to verification and applicable legal exceptions.